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Artarmon NSW 2064 89 Reserve Rd
Recent reviews for Victoria's Basement
atan7 Local Star
I love this place as there is adequate parking and a huge selection of products for the home.22/09/12
It... More I love this place as there is adequate parking and a huge selection of products for the home.
It is a bit overwhelming when you first walk in as there are a lot of products- everywhere! But they have great prices on global knives, scanpan, and accessories for the kitchen.
The service isn't great but I guess that is how they sell things below department store prices!+ Comment
Last week I went to the Alexandria store to buy 8 dinner plates, 8 side plates and 8 bowls for a... More Last week I went to the Alexandria store to buy 8 dinner plates, 8 side plates and 8 bowls for a BBQ event on Good Friday. When I got home, there were faults with 3 of the side plates. Given I was not able to get back to one of their out of the way stores before my event, I was forced to go and get 8 plates from elsewhere (I could not find the same ones any where else to just buy 2). Today i tried to return the 8 side plates and they refused to refund 6 of them as "they were not faulty". However, what are you to do when you have 7 others coming and only 6 usable plates!! Clearly from my receipt, I bought 8 of everything and so it was a "set". For the sake of $10 I will give them away, but they have also lost a customer for life. The service received from both the staff and the management of the Artarmon store was probably the worst I have experienced in a long time. Whilst debating this with them in store, I saw 4 customers put their basket down and walk out having observed the altercation and the care factor was ZERO. Never again, I will now be a Peters of Kensington exclusive customer for low cost and discounted homewares. Better range, great service and a reasonable returns policy.07/04/12+ Comment
About Victoria's Basement
Hours Open now
Friday: 09:00 AM - 06:00 PM
Wedgewood, Royal Dalton, Riedel, Tefal, Scanpan, Waterford, Circulon, Villeroy & Boch